Welcome to episode 30… The first in the [FRONT DESK SERIES]! Its time to dig into the most undervalued, most misunderstood, and the most poorly leveraged role in your Physio Practice…. YOUR Front Desk! This episode sets context and brings everybody up to speed on WHY there is a Front Desk Series on a Healthcare Disruption Podcast. Its 2019 and the Year Of The Patient (shall we say the Millennium of the patient) is upon us! Its time to get your focus on YOUR patient and their Lifecycle within your physio business. Once you do this you will then quickly see the HUGE role your Front Desk plays in the success of your patients, your providers and your business!
Cheers and thanks for listening!
Here are the links to the people and the places from this show:
Jerry on Twitter: @jerry_DurhamPT
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